FAQs

  • Our studio is inside the Town & Country Village, in Building 4.

    We are located across from Core Power Yoga and the Stanford Shop.

    See map here: https://www.lagreefitnessclub.com/about

  • Use Mindbody to view our class schedule, book/reserve a spot in one of our classs, make purchases on memberships or class packages, or modify reservations. You can access Mindbody by:

    • Dress comfortably in attire that is comfortable for working out.

    • Grip socks are required to participate in class. You can bring your own or purchase a pair in the studio.

    • Our studio has a water refill station, so be sure to bring your water bottle. We also offer reusable water bottles for purchase.

    • We provide complimentary towel service and offer amenities to cater to your post-workout needs.

    First-time clients must arrive early, at least 10 minutes prior to class for a safety briefing and Megaformer orientation. If there isn’t enough time to cover this information, the instructor may need to deny entry for safety reasons.

    PARKING & RESTROOM: Please plan your arrival accordingly to allow enough time before class. Ample parking is available at Town & Country Village, with increased traffic during peak hours. Restrooms are located in the adjacent building.

    • Lagree is a high-intensity, low-impact full body workout specifically crafted to challenge you, using spring-loaded resistance and slow, controlled movements that engage multiple muscle groups simultaneously to promote muscle growth and fat burning.

    • Our classes are 45 minutes and the workout is performed on a machine called the Megaformer.

    • Lagree focuses on slow and controlled movements and is designed to strengthen, tighten, and tone muscles with the support of resistance variable spring tension.

    • Be ready to shake and sweat, feel sore after the workout, and get stronger with each session!

  • All class reservations must be canceled through Mindbody (website or app). Classes can be cancelled up to 8 hours before class without penalty.

    If you cancel within 8 hours before class, you will lose your class credit. No exceptions. 

    NO-SHOW POLICY: If you do not cancel your class reservation and do not show up for class, you will incur a $35 no show fee and lose the class credit. No exceptions.

  • If you arrive 4 or more minutes after the class start time, your spot will be given to a client on standby.

    First-time clients must arrive early, at least 10 minutes prior to class for a safety briefing and Megaformer orientation. If there isn’t enough time to cover this information, the instructor may need to deny entry for safety reasons.

  • We offer flexible month-to-month memberships with no long-term commitment. Memberships are billed monthly on a recurring basis and automatically charged to the card stored on file until the membership is terminated.

    To cancel your membership:

    • Send an email to info@lagreefitnessclub.com 30 days prior to your next billing date to request for cancellation. Your membership remains active and billable during the prepaid window and there are no partial refunds.

    • If you cancel shortly after signing up, we do not offer prorated refunds. All sales are final. Your membership remains active for the remaining paid billing period.

    Other terms:

    No holds or pauses on memberships.

    Classes do not rollover and are non-transferrable. No extensions or exceptions.

    No refunds or exchanges.

    For Founders Club Members: rate is locked in for life but if you cancel your membership, the promotional founding rate will no longer be available.

  • You can contact us via:

    Email: Send an email to info@lagreefitnessclub.com

    Phone: Give us a call or send us a text message (quickest response) at (650) 383-0368

    Instagram: Send a message to @lagreefitnessclub

    or

    Website: click the CONTACT US tab on our website and enter your name and message in the fields on that page to send a message directly to us and a member of our team will respond to you as soon as possible.